Total Product Satisfaction and Return Policy
Customer Satisfaction Guarantee
We’re not happy unless you are. If you are not completely satisfied with any product, simply return it in original condition within 30 days and we will gladly exchange it or give you a full refund* If you’ve already purchased from us and find a lower advertised price within 30 days of your purchase, contact us and we’ll refund the difference.
Who is UkesOnline.com?
UkesOnline.com sprung out of the enthusiasm of our customers and staff about the ukulele. The site is maintained and operated by George's Music Stores Inc who first opened in 1977. When you chat, e-mail or call, you are speaking with a real musician that is here to serve your musical needs. We have a lot of knowledge about the ukulele and can help with just about any request.
How are we different?
At UkesOnline.com, we are all about the Ukulele! We have one of the largest selections of ukes and accessories to allow you to get maximum enjoyment from playing the ukulele. We also have one of the largest Ukulele clubs in the world with more than 2000 members.
What is our philosophy?
We want to change the world one ukulele player at a time and we spread the joy of playing the ukulele. We realize that it is easy to have a smile on your face while holding and playing a ukulele, so we take great pride in making our site informative and fun for our customers. We encourage interaction and community with our website, so please pitch in with product reviews, comments, videos and like us on Facebook!
The history of UkesOnline.com and George's Music
Our president and CEO George Hines opened his first George's Music store in Spring City, Pennsylvania on August 17, 1977. Since then, George's Music has grown to a 7 store chain with retail stores from Philadelphia to Florida, making us one of the largest musical instrument retailers in the world.
Ukesonline is one of our specialty e-retail stores designed to focus our selection on just ukulele and ukulele accessories. We strive to create as many ukulele players as possible and support them through social media and our Uke Club. We thank you for shopping with us and supporting our mission of changing lives one ukulele player at a time!
Happy Strumming and Best Wishes,
George L. Hines – President